Release Notes
v6.4.17 Release Notes - 3rd December 2024
v6.4.16 Release Notes - 4th October 2024
v6.4.15 Release Notes - 6th September 2024
V6.4.15 Roadmap Upcoming Features (subject to change) 6th September
v6.4.14 Release Notes - 9th August 2024
V6.4.14 Roadmap Upcoming Features (subject to change) 9th August
v6.4.12 Release Notes - 5th July 2024
V6.4.12 Roadmap Upcoming Features (subject to change) 5th July
v6.4.11 Release Notes - 24th May 2024
V6.4.11 Roadmap Upcoming Features (subject to change) 24th May
v6.4.10 Release Notes - 12th April 2024
v6.4.9 Release Notes - 1st March 2024
v6.4.8 Release Notes - 19th January 2024
v6.4.7 Release Notes - 24th November 2023
v6.4.6 Release Notes - 13th October 2023
v6.4.5 Release Notes - 1st September 2023
v6.4.4 Release Notes - 21st July 2023
v6.4.3 Release Notes - 9th June 2023
v6.4.2 Release Notes - 5th April 2023
v6.4.1 Release Notes - 31st March 2023
v6.4.0 Release Notes - 3rd March 2023
v6.3.3 Release Notes - 3rd February 2023
6.3.2 Release Notes - 16th December 2022
v6.3.1.1 (6.3.1.420) - 24th November 2022
v6.3.1 Release Notes - 14th November 2022
Care Cloud Warranted Environment Specification (WES) Version 1
V6.4.16 Roadmap Upcoming Features (subject to change) 4th October
V6.4.17 Roadmap Upcoming Features (subject to change)
Navigation
Main Menu Navigation
Top Main Menu
Page Menu
Enabling the New User Interface
OneAdvanced - Powering the world of Care
System Admin
Administrator
Reference Data
Email Setup
Setting up Emails
Registering the App
Assigning Microsoft 365 Licences
Configure System Settings for Emails
Single Sign-On
Introduction to Single Sign-On
Authentication Providers (for Reference Only)
Logging in Using SSO for the First Time
Logging in Using MFA
Creating a Business Unit
Creating a Provider
System Settings for Copying and Ending Staff Contracts
Public Holidays
Setting up the Address Gazetteer
Integrating Bing or Google Maps
Enabling and Disabling Business Modules
Tracing Performance Issues
List of Scheduled Jobs
System Users
Creating a System User
Assigning System User Personas
Adding Security Profiles to a System User
Removing Security Profiles from a System User
Assigning Home Screens
Deactivating a System User
Removing a System User from a Team
Access to Authorise Forms
Teams
Change Team Visibility
Creating a Team
Adding Team Members
Adding Team Security Profiles
Ending a Team Membership
Moving a Team to a Different Business Unit
Team Codes
Personas
Advanced Search
Views and Dashboards
Rostering
Configuring Rostering
Adding Availability Types
Editing Availability Types
Adding Transport Types
Configuring the Delete Booking Dialog
Adding a Booking Deletion Reason
Scheduling Setup
Introduction to Scheduling Setup
Scheduling Setup: Bookings
Scheduling Setup: Bookings Validation
Scheduling Setup: Diary Bookings Validation
Scheduling Setup: Contract Hours Validation
Scheduling Setup: Runs Validation
Scheduling Setup: Wallchart
Scheduling Setup: Bradford Factor Report
Scheduling Setup: Capacity Planning
Scheduling Setup: Employment Contract Continuous Service
Booking Types
Introduction to Booking Type Class
Adding Booking Types: Booking (To Location)
Adding Booking Types: Booking (To Internal Care Activity)
Adding Booking Types: Booking (To External Care Activity)
Adding Booking Types: Booking (To Internal Non-Care Booking)
Adding Booking Types: Booking (Service User Non-Care Booking)
Booking Type Clash Actions
Linking Booking Types to Providers
Using the Provider Schedule
Introducing the Provider Schedule
Adding a Schedule Booking
Setting Occurrence Against Bookings
Validations When Creating a Schedule Booking
Managing Schedule Bookings
Using the Provider Diary
Introducing the Provider Diary
Adding a Diary Booking
Validations When Creating a Diary Booking
Managing Diary Bookings
Scheduling Runs
Express Booking Criteria
Forcing an Express Booking Job
Time and Attendance
Introduction to Time and Attendance
Configuring Time and Attendance Rules
Matching Bookings and Events
Unmatching Events
People
About Me
Care Planning
Introduction to Care Planning
Creating a Care Plan
Adding and Completing Assessment Forms
Adding Attachments Against Care Plans
Adding a Person Risk Plan
Recording Care Preferences
Recording and Managing Regular Care
Problems and Notes
Bookings
Creating and Managing Care Plan Documents
Daily Care
Bed Management
Introduction to Bed Management
Creating Sub Locations
Adding Rooms to Sub Locations
Adding Beds to Rooms
Adding a Bed Contract Type
Allocating a Bed to a Person Record
Mark Bed as Unavailable
eMAR for Domiciliary Care
Introduction to eMAR for Domiciliary Care
MAR Schedules
Medication Periods
Medication Diary
eMAR in the Mobile App
MAR Chart
Person Search
Enforce Searches Before Creating Person Records
Adding a Person Record
Managing Existing Person Record
Using Person Tracking for Prospects
Creating Person Specific Training
Adding a Correspondence
Adding a Correspondence via Person Record
Preferences
Compatibility
Finance
Person Contract Services
Finance Codes
Configuring Contract Services
Using Contract Services
Person Contract Service
Adding a Person Contract
Ending a Person Contract
Adding a Contract Scheme
Adding a Service
Adding a Services Detail
VAT Codes Setup
Rate Units Setup
Adding Person Contract Service End Reason Rules
Adding Person Absence Reason Rules
Invoicing and Billing
Finance Invoice Batch Setup
Using Finance Invoice Generation
Finance Extract Batch Setup
Using Finance Extract Batches
Finance Invoice Processing
Charge Apportionments
Payments Against Invoices
Personal Money Account
Using the Finance Module
Providers
Finance Scheduled Jobs
Person Absences
Employee Management
Applicants
Training
Staff Training Items Setup
Training Requirement Setup
Training Course Setup
Adding Training to a System User
Employment
Configuring Employment Contracts Reference Data
Creating Employment Contracts
Ending Employment Contracts
Suspending Employment Contracts
Move to New Employment Contract
End and Create New Employment Contract
Creating an Open-ended Absence
Ending an Open-ended Absence
Removing an Open-ended Absence
Adding Worker IDs
Payroll
Setting up Timeband Sets
Setting up a Payroll Batch
Setting up Master Pay Arrangements
Confirming Bookings on the Provider Diary
Viewing Output of Payroll Batches
How to Download Gross Pay Advice(s)
How to Send Gross Pay Advice(s)
How to use Mail Merge to Download Gross Pay Advice(s)
Payroll Exports
Forms Management and Workflows
Pathways
Introduction to Pathways
Configuring the Pathway Task Catalogue Elements
Configuring the Pathway Setup
Exporting and Importing Pathways
Adding a Pathway
Using Pathways
Data Management
Data Migration
Data Import Procedure Overview
Data Migration Maps
Data Migration Packages
Data Import File
Data Import Processes
Using the Data Import Tool
File Destruction
Duplicate Detection
Mobile App
Web App Configuration
Care Provider Settings
Care Periods
Enabling the Mobile Business Module
Add Mobile User Security Profile to System User
Marking Alert and Hazard Types as Key Risk
Marking Diagnosis as Key Risk
Mobile App Configuration
Using the Mobile App
FAQ
Request a Help Article
Security Profiles - Record Privileges
Glossary
Care Cloud Finance API’s
FAQ - Why can't we see all Residents in the Mobile App?
FAQ - What is the timeout of the Product?
FAQ - Why am I seeing an error message in the Mobile App about option-set data not available?
FAQ - Why is the Employee Type field important when creating a System User record?
Contents
- All categories
- Pathways
- Using Pathways
Using Pathways
Updated by Mohammed Jamal
Pathway Stages
Select the Proceed button will display the Stages attached to the Pathway and the progress you have made in completing the Stage and related Tasks. You are also able to view the Stages and Tasks of a closed pathway via the Proceed button as well.
Within the Stage view, you are able to see if a Stage is:
- Open
- Skipped
- Completed.
You are also able to move between Stages by select the Previous Stage or Skip Stage button at the lower-right.
If you skip a Stage, a badge will display next the Stage to indicate that it has been skipped. You will be able to return and complete the stage at a later time if necessary.
Tasks
If you select into a Stage, you are able to view the Tasks that have been assigned to the Stage, the status of the Task, when the Task is due, if it is overdue or has been completed, and who last updated the Task.
Tasks are laid out in the order the tasks are to be completed. As you complete each Task, it will move to the end of the line and the next Task will display in the first position. You have the ability to undo a Task if you need to change or update a response.
If you are viewing a completed Task, just select the Skipped Stage button to return to the current task.
A Task can have different button configurations depending on the requirements of the tasks. These can include the following:
- Undo
- Instructions related to an action such as viewing details.
- Not Required
- Marked as Completed
To help you understand your progress with the Tasks within a Stage, we have provided you with a Pathway Task progress bar. It lists the number of Tasks to be completed for the Stage and at what percentage the Tasks have been completed. If you undo a Task, the progress will update to show that change.
Advanced Search
You can utilise the Advanced Search function to find:
- Pathways
- Pathway Stages
- Pathway Tasks.
This feature also allows you to create views and dashboards to capture the data most important to you.
For example, if you want to create a report or dashboard related to overdue tasks, you will need to leverage the Due Date field to show that information.