Release Notes
v6.4.16 Release Notes - 4th October 2024
v6.4.15 Release Notes - 6th September 2024
V6.4.15 Roadmap Upcoming Features (subject to change) 6th September
v6.4.14 Release Notes - 9th August 2024
V6.4.14 Roadmap Upcoming Features (subject to change) 9th August
v6.4.12 Release Notes - 5th July 2024
V6.4.12 Roadmap Upcoming Features (subject to change) 5th July
v6.4.11 Release Notes - 24th May 2024
V6.4.11 Roadmap Upcoming Features (subject to change) 24th May
v6.4.10 Release Notes - 12th April 2024
v6.4.9 Release Notes - 1st March 2024
v6.4.8 Release Notes - 19th January 2024
v6.4.7 Release Notes - 24th November 2023
v6.4.6 Release Notes - 13th October 2023
v6.4.5 Release Notes - 1st September 2023
v6.4.4 Release Notes - 21st July 2023
v6.4.3 Release Notes - 9th June 2023
v6.4.2 Release Notes - 5th April 2023
v6.4.1 Release Notes - 31st March 2023
v6.4.0 Release Notes - 3rd March 2023
v6.3.3 Release Notes - 3rd February 2023
6.3.2 Release Notes - 16th December 2022
v6.3.1.1 (6.3.1.420) - 24th November 2022
v6.3.1 Release Notes - 14th November 2022
Care Cloud Warranted Environment Specification (WES) Version 1
V6.4.16 Roadmap Upcoming Features (subject to change) 4th October
V6.4.17 Roadmap Upcoming Features (subject to change)
Navigation
System Admin
Administration
Email Setup
Setting up Emails
Registering the App
Assigning Microsoft 365 Licences
Configure System Settings for Emails
Advanced SSO Setup
Creating a Business Unit
Creating a Provider
System Settings for Copying and Ending Staff Contracts
Public Holidays
Address Lookup - Gazetteer
Maps Integrations
Enable and Disable Business Modules
List of Scheduled Jobs
Tracing Performance Issues
System Users
Creating a System User
Assigning System User Personas
Adding Security Profiles to a System User
Removing Security Profiles from a System User
Assigning Home Screens
Deactivating a System User
Removing a System User from a Team
Teams
Change Team Visibility
Creating a Team
Adding Team Members
Adding Team Security Profiles
Ending a Team Membership
Moving a Team to a Different Business Unit
Team Codes
Personas
Reference Data
Advanced Search
Rostering
Configuring Scheduling and Rostering
Adding Availability Types
Editing Availability Types
Transport Types
Scheduling Setup
Booking Deletion Reasons
Care Provider Deletion Reasons
Booking Types
Introduction to Booking Type Class
Adding Booking Types: Booking (To Location)
Adding Booking Types: Booking (To Internal Care Activity)
Adding Booking Types: Booking (To External Care Activity)
Adding Booking Types: Booking (To Internal Non-Care Booking)
Adding Booking Types: Booking (Service User Non-Care Booking)
Booking Type Clash Actions
Linking Booking Types to Providers
Using the Provider Schedule
Introducing the Provider Schedule
Adding a Schedule Booking
Setting Occurrence Against Bookings
Validations When Creating a Schedule Booking
Managing Schedule Bookings
Using the Provider Diary
Introducing the Provider Diary
Adding a Diary Booking
Validations When Creating a Diary Booking
Managing Diary Bookings
Scheduling Runs
Express Booking Criteria
Forcing an Express Booking Job
Time and Attendance
Finance
Person Contract Services
Adding a Person Contract
Ending a Person Contract
Person Contract Service
Configuring Contract Services
Adding a Contract Scheme
Adding a Service
Adding a Services Detail
VAT Codes Setup
Rate Units Setup
Using Contract Services
Invoicing and Billing
Finance Invoice Batch Setup
Finance Invoice Processing
Using Finance Invoice Generation
Finance Extract Batch Setup
Using Finance Extract Batches
Charge Apportionments
Personal Money Account
Payments Against Invoices
Using the Finance Module
Providers
Finance Scheduled Jobs
Finance Codes
Finance Code Mapping
Person Contract Service End Reason Rules
Person Absences
Person Absence Reason Rules
People
About Me
Care Planning
Care Planning
Creating a Care Plan
Recording Assessments
Attachments against Care Plans
Recording a Person Risk Plan
Recording Care Preferences
Managing Regular Care
Bookings
Problems and Notes
Daily Care
Person Search
Adding Person Records
Managing Existing Person Record
Person Tracking
Person Specific Training
Correspondences
Preferences
Compatibility
eMAR for Domiciliary Care
Employee Management
Views and Dashboards
Forms Management and Workflows
Pathways
Data Management
Mobile App
Configuring the Care Cloud Mobile App
Using Care Cloud Mobile App for Residential Care
Using Care Cloud Mobile App for Domiciliary Care
FAQ
Request a Help Article
Security Profiles - Record Privileges
Glossary
Care Cloud Finance API’s
FAQ - Why can't we see all Residents in the Mobile App?
FAQ - What is the timeout of the Product?
FAQ - Why am I seeing an error message in the Mobile App about option-set data not available?
FAQ - Why is the Employee Type field important when creating a System User record?
- All categories
- Release Notes
- V6.4.17 Roadmap Upcoming Features (subject to change)
V6.4.17 Roadmap Upcoming Features (subject to change)
Updated by mark.thompson@oneadvanced.com
Upcoming In The Next Release:
Release Schedule Change
We are continuously releasing new features and updates to Care Cloud. Based on your feedback, we will now share these updates with you in advance, giving you a week to explore them in a non-live environment.
This extra time allows you to review release notes, try out new features, updates and configurations before the official launch.
We’re starting this process with the upcoming release. If your organisation has non-live environments such as ‘FAM,’ ‘Test,’ or ‘UAT,’ they will be updated on the first Saturday after the release date for your review. The live environment will then be updated on the second Tuesday after the release date.
Rostering Ease of Use
New features to easily manage multiple short bookings and key travel time validations
Holistic Reporting
New features to gain insights to the data across your organisation
Travel Reimbursement
Additional features to support carer workers in requesting travel reimbursement and its management via coordinators
Navigation and Accessibility
Changes to Navigation to increase the use of the draw view and new browser tabs. This will increase the system level of Accessibility for user who tab across the screen and for screen reader users.
Outstanding Scheduled Care
When using the mobile app to deliver care in a Residential environment, care scheduled for the previous day that has not been completed is now visible to the user and can be selected and actioned. This ensures that care scheduled during a night shift is still visible after midnight if either the care, or the recording or the care, is delayed. Additionally, it enables the visibility of any missed care activities, which may influence the care that should be given during the current day.
Care completed outside of scheduled shifts
An error has been fixed when using the mobile app in a Residential environment, where care scheduled for within a specific care period was not displaying if completed during another care period where no care had been scheduled. Completion of the scheduled care will now result in the relevant care period being displayed with the completed care appropriately displayed within this period.
Offline Indicator
When the mobile app has no connectivity, and is being used for mode of care delivery that supports offline functionality (domiciliary & combined), a status bar will now be displayed to indicate to the user that the app is operating in offline mode. This status bar also includes the date and time of the last sync, helping users to understand that they may not be viewing the latest data available.
Body Maps
Each Body Map Injury Description record now has additional fields to provide the Start Date and Resolved Date of the injury or issue. A Status field has also been added, which is set to 'Open' initially and automatically updated to 'Resolved' when a Resolved Date is saved.
A System User must have the Security Profile Can Resolve Body Map Injury assigned to their profile in order to edit the Resolved Date on a record.
Access to Bookings
It is now possible for a user of the mobile app to access bookings for people who do not yet have a Care Plan. This will enable staff to log attendance at a booking and log care activities before a full Care Plan has been created or implemented for the person.
A change has also been made to enable a System Admin user to view bookings in the mobile app without the need for an employment contract to be set up in Care Cloud. A user with System Admin privileges is now able to view all bookings appropriate to the permissions of their Business Unit setup, mirroring the functionality available to these users in web.
Care Recording
Ad hoc care recording for Mobility and Daily Personal Care is now available in the Domiciliary side of the mobile app (for bookings to person).
Handover options have been implemented for the Daily Record ad hoc care available in the Domiciliary side of the mobile app.
Person Record
The Person record has been updated with an additional field for General Notes, and the existing notes field has been relabelled. This is to distinguish between notes that may be relevant for a care visit to that Person and are visible in the mobile app, and more general administrative notes that are not visible in other areas of Care Cloud or on the mobile app.