Release Notes
v6.4.18 Release Notes - 4th March 2025
V6.4.18 Roadmap Upcoming Features (subject to change)
v6.4.17 Release Notes - 3rd December 2024
V6.4.17 Roadmap Upcoming Features (subject to change)
v6.4.16 Release Notes - 4th October 2024
V6.4.16 Roadmap Upcoming Features (subject to change) 4th October
v6.4.15 Release Notes - 6th September 2024
V6.4.15 Roadmap Upcoming Features (subject to change) 6th September
v6.4.14 Release Notes - 9th August 2024
V6.4.14 Roadmap Upcoming Features (subject to change) 9th August
v6.4.12 Release Notes - 5th July 2024
V6.4.12 Roadmap Upcoming Features (subject to change) 5th July
v6.4.11 Release Notes - 24th May 2024
V6.4.11 Roadmap Upcoming Features (subject to change) 24th May
v6.4.10 Release Notes - 12th April 2024
v6.4.9 Release Notes - 1st March 2024
v6.4.8 Release Notes - 19th January 2024
v6.4.7 Release Notes - 24th November 2023
v6.4.6 Release Notes - 13th October 2023
v6.4.5 Release Notes - 1st September 2023
v6.4.4 Release Notes - 21st July 2023
v6.4.3 Release Notes - 9th June 2023
v6.4.2 Release Notes - 5th April 2023
v6.4.1 Release Notes - 31st March 2023
v6.4.0 Release Notes - 3rd March 2023
v6.3.3 Release Notes - 3rd February 2023
6.3.2 Release Notes - 16th December 2022
v6.3.1.1 (6.3.1.420) - 24th November 2022
v6.3.1 Release Notes - 14th November 2022
Warranted Environment Specification
V6.4.19 Roadmap Upcoming Features (subject to change)
v6.4.19 Release Notes
Navigation
Main Menu Navigation
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Enabling the New User Interface
OneAdvanced - Powering the world of Care
System Admin
Administrator
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Introduction to Single Sign-On
Authentication Providers (for Reference Only)
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Logging in Using MFA
Creating a Business Unit
Creating a Provider
System Settings for Copying and Ending Staff Contracts
Public Holidays
Setting up the Address Gazetteer
Integrating Maps for Rostering Travel Time and Distance
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Creating a System User
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Tribepad and Access Integration
Rostering
Configuring Rostering
Adding Availability Types
Editing Availability Types
Adding Transport Types
Configuring the Delete Booking Dialog
Adding a Booking Deletion Reason
Scheduling Setup
Introduction to Scheduling Setup
Scheduling Setup: Bookings
Scheduling Setup: Bookings Validation
Scheduling Setup: Diary Bookings Validation
Scheduling Setup: Contract Hours Validation
Scheduling Setup: Runs Validation
Scheduling Setup: Wallchart
Scheduling Setup: Bradford Factor Report
Scheduling Setup: Capacity Planning
Scheduling Setup: Employment Contract Continuous Service
Booking Types
Introduction to Booking Type Class
Adding Booking Types: Booking (To Location)
Adding Booking Types: Booking (To Internal Care Activity)
Adding Booking Types: Booking (To External Care Activity)
Adding Booking Types: Booking (To Internal Non-Care Booking)
Adding Booking Types: Booking (Service User Non-Care Booking)
Booking Type Clash Actions
Linking Booking Types to Providers
Using the Provider Schedule
Introducing the Provider Schedule
Adding a Schedule Booking
Setting Occurrence Against Bookings
Validations When Creating a Schedule Booking
Managing Schedule Bookings
Using the Provider Diary
Introducing the Provider Diary
Adding a Diary Booking
Validations When Creating a Diary Booking
Managing Diary Bookings
Scheduling Runs
Express Booking Criteria
Forcing an Express Booking Job
Time and Attendance
Introduction to Time and Attendance
Configuring Time and Attendance Rules
Matching Bookings and Events
Unmatching Events
People
About Me
Care Planning
Introduction to Care Planning
Creating a Care Plan
Adding and Completing Assessment Forms
Adding Attachments Against Care Plans
Adding a Person Risk Plan
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Problems and Notes
Bookings
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Creating a Person Discharge
Daily Care
Bed Management
Introduction to Bed Management
Creating Sub Locations
Adding Rooms to Sub Locations
Adding Beds to Rooms
Adding a Bed Contract Type
Allocating a Bed to a Person Record
Mark Bed as Unavailable
eMAR for Domiciliary Care
Introduction to eMAR for Domiciliary Care
MAR Schedules
Medication Periods
Medication Diary
eMAR in the Mobile App
MAR Chart
Person Search
Enforce Searches Before Creating Person Records
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Creating Person Specific Training
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Preferences
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Finance
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Adding a Service
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VAT Codes Setup
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Invoicing and Billing
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Using Finance Extract Batches
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Personal Money Account
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Providers
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Schedule Availability
Creating Transport Availability
Adding a New Role Application
Training
Staff Training Items Setup
Training Requirement Setup
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Adding Training to a System User
Employment
Configuring Employment Contracts Reference Data
Creating Employment Contracts
Ending Employment Contracts
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Move to New Employment Contract
End and Create New Employment Contract
Creating an Open-ended Absence
Ending an Open-ended Absence
Removing an Open-ended Absence
Adding Worker IDs
Payroll
Setting up Timeband Sets
Setting up a Payroll Batch
Setting up Master Pay Arrangements
Confirming Bookings on the Provider Diary
Viewing Output of Payroll Batches
How to Download Gross Pay Advice(s)
How to Send Gross Pay Advice(s)
How to use Mail Merge to Download Gross Pay Advice(s)
Payroll Exports
Forms Management and Workflows
Pathways
Introduction to Pathways
Configuring the Pathway Task Catalogue Elements
Configuring the Pathway Setup
Exporting and Importing Pathways
Adding a Pathway
Using Pathways
Data Management
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Data Import Procedure Overview
Data Migration Maps
Data Migration Packages
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APIs
Mobile App
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Add Mobile User Security Profile to System User
Marking Alert and Hazard Types as Key Risk
Marking Diagnosis as Key Risk
Mobile App Configuration
Using the Mobile App
FAQ
Request a Help Article
Security Profiles - Record Privileges
FAQ Glossary of Terms
FAQ How do Care Cloud Finance API’s work?
FAQ - Why can't we see all Residents in the Mobile App?
FAQ - What is the timeout of the Product?
FAQ - Why am I seeing an error message in the Mobile App about option-set data not available?
Why can i see my Booking in the Mobile App but not the Care Plan or Risks?
FAQ - Why is the Employee Type field important when creating a System User record?
FAQ What can be uploaded to Care Cloud?
FAQ What is the Mobile App Timeout?
FAQ How do i show the Recent Injury Icon in the Mobile Residential Care Resident Dashboard?
FAQ How do i show and End of Life Icon in the Mobile Residential Care Resident Dashboard?
FAQ How do i control which Care can be given in Ad-Hoc Mobile Tasks?
Contents
- All categories
- Release Notes
- v6.4.19 Release Notes
v6.4.19 Release Notes
Updated
by mark.thompson@oneadvanced.com
Feature Updates
Person and Staff Body Maps Overview
An overview of the Body Maps is now available for Person and Staff records. If you would like to try this please request for the Person and/or Staff Body Map Overview Business Module to be turned on. As shown below:
Mobile Offline Working
A performance improvement has been added for Mobile App Offline Working. If you use mobile offline working please test this in your FAM/UAT site using the same device and data connection as Live, prior to the Live upgrade
Rostering
- The label show when selecting Staff Contracts within Staff Availability has been improved so that it is consistent with the information shown when selecting Staff Contract in the Schedule / Diary
- The 'Manage Staff' feature, used to see available Staff for bookings, now considers Clash Actions when validating bookings
- If a Staff Member is not available for a booking the reason why is stated and when the user Hovers over this reason more information is shown in the tool tip. As shown below:
- A new feature has been added to allow Schedule and Diary bookings to be automatically moved from one Contract to another when a Contract is ended. As shown below:
- 'Hours of Care Commissioned' has been added to the Person Contract where the contract is applicable to 'Scheduling'. This will be used in a future release to inform booked contact hours vs Commissioned Hours in Rostering
Finance
- The level of rounding for Change and Pay costs has been increased to 9 decimal places
Sundry Expenses improvements
- A “VAT Code” field has been added to the Expense Type (Settings -> Configuration -> Finance Admin -> Care Provider Payroll) which shows when the 'Sundry” field' = ‘Yes’. This is editable but defaults to the 'Name' from the VAT Code reference data table where the 'Code' = '3' , existing records will also be updated to this value.

- when viewing (not creating) a Sundry Expense the following 2 sections are now shown:

- when creating a Sundry Expense:
- Contract Type = Default to “Spot”
- Owning Responsible Team =
- Where a PCS is recorded = Use Responsible Team from the PCS
- Where a PCS is NOT recorded = Use Responsible Team from the User
- Owning Business Unit = BU of the Responsible Team
- VAT Code - from the corresponding VAT code in the Expense Type Set Up Data
- VAT Reference - set to the VAT Reference associated to the VAT Code
- VAT Amount = Net Amount * VAT Percentage (as per the % on the date the sundry expense is dated) (if no % found for that date, set to 0%)
- Gross Amount (Formula = Net Amount PLUS VAT Amount)
- NOTE - there will be NO recalculation of the VAT Amount if subsequently the % changes on the VAT Code record. However before the Sundry Expense is Approved, if the User changes the Sundry Amount (because the record hasn't been approved), then the VAT Amount should be recalculated with this
- When Viewing a Finance Transaction Listing from a Finance invoice, the view “Related Records” is used. This view now includes the Transaction Class field
- If a Sundry Expenses is created with the following fields matching an existing record a duplicate warning message is shown:
- Person
- Charge with Care
- Person Contract Service
- Contract Scheme
- Sundry Date
- Sundry Type
Payroll
Advanced Payroll Integration
All of the new functionality for Payroll Integration is associated with the Business Module: Advanced Payroll Integration
1. BO: Master Pay Arrangements
Hybrid Rates are not available
2. New Payroll Integration Extract is available
Settings > Configuration > Finance Admin > Care Provider Payroll
New BO: Payroll Integration Extract

The extract will extract all employee information required to integrate with the One Advanced Payroll system, including demographic and contract data stored in Care Business Management. The date parameters will determine the information relevant to the time period being extracted.


The extract will be generated in a CSV file when the “run payroll integration” is executed. The details show the

3. BO: System User
New Field: Employee Group
Employee Group is used to identify the Payroll Group the Employee should be associated with in the Payroll Integration Extract file

Reference data can be managed from the Employee Groups business object

BO: Payroll Codes
New Field: People
Payroll Codes can now be applied to People, the priority order for competing Payroll Codes is:
- Bank Holiday
- People
- Employment Contract
- Provider
- Role
When Apply to All People = No then the People field is available to edit, field is inactive when Apply to All People = Yes

Small Enhancements
3 New optional fields have been add to the System User to allow more information to be captured and reported from:
- Gender Identity - to capture “Individual's personal sense of their own gender, which may or may not align with their assigned sex at birth“
- Caring Responsibilities - Optional Yes / No field
- Wage Stream Enrolled - Optional Yes / No field
- Wage Stream Opted In - Optional Yes / No field
1 New calculated field for 'Total Fluids' has been added to Food and Fluids. This has been added for use in Advanced Search.
Defects Resolved
Service Now Ref | Jira Ref | Summary | Area |
N/A | ACC-11239 | Resolved an issue preventing the “Separate Invoices” within the FIBS record splitting the contra and standard transactions | Invoicing |
N/A | ACC-11243 | Resolved an issue preventing the 'Person Id Other' from being shown in the 'Transaction Text' on the creating of a Finance Transaction | Invoicing |
N/A | ACC-11410 | Resolved an issue where the export format preference was not being considered from the Template set up for an Invoice. | Invoicing |
N/A | ACC-11392 | Resolved an issue causing duplicate Invoice Numbers and incorrect groupings of charges by date when using the Invoice Batch Run now function. | Invoicing |
N/A | ACC-11410 | Resolved an issue where the export format preference was not being considered from the Template set up for an Invoice. | Invoicing |
N/A | ACC-11234 | Resolved an issue where the Apportioned Finance Transaction are not generating when Charge Override is applied | Invoicing |
N/A | ACC-11240 | Resolved an issue sometimes causing an Transaction Trigger Error when using Average Monthly Charge Units | Invoicing |
N/A | ACC-11244 | Resolved an inconsistency in behaviour for the options available when creating adjustment client charge by period if using the advanced search results | Invoicing |
ACC-11623 | Resolved an issue preventing the change of a diary booking from BTC "to Service User" to BTC of "Service User Non-care booking" | Rostering | |
N/A | ACC-11242 | Resolved an issue preventing the selection of 'Per Staff Number' & 'Per Staff Number (Two Funders)' for the 'Booking Charge Type' when creating a BTC Booking Type | Rostering |
N/A | ACC-11260 | Resolved an issue where the 'Away from Home' Diary Record start and end dates were not considering the actual start and end dates/times correctly | Rostering |
N/A | ACC-11284 | Resolved an issue where in some cases the Planned Hours/Minutes shown on the Booking Schedule record | Rostering |
N/A | ACC-11285 | Performance Improvements to Wallchart , resolving an issue which presents as flickering on screen and the page appearing to refresh multiple times when updating many bookings | Rostering |
N/A | ACC-11429 | Resolved an issue where the Break Override was not being applied to the Paid Hours | Pay |
N/A | ACC-11413 | Resolved an issue incorrectly blocking a System User Contract being created when the Payroll id was not populated but not required due to a system a setting | System Users |
N/A | ACC-11186 | Resolved an issue causing Duplicate Customer Account Codes being created in some cases | Advanced Finical Integration |
N/A | ACC-1257 | Resolved an issue where the same Care Home Resident could be seen in two suites following a room change | Residential Mobile |
N/A | ACC-11391 | Resolved an issue where the Suite Filters were not working on Handover Notes | Residential Mobile |
N/A | ACC-11642 | Resolved an issue where the Catheter Care value was being incorrectly saved in the Web App based on Mobile App values | Mobile |
N/A | N/A | Improved the sync time to go offline via optimisation of queries | Mobile |
N/A | ACC-11495 | Resolved an issue where 'Repositioned to (side)' was being used instead of 'Repositioned To (position)' in the Repositioning Chart | Clinical Charting |
N/A | ACC-11505 | Resolved an issue where the 'responsible team' was being updated following upgrades in undesired areas | System Upgrades - Shipped Data |
N/A | ACC-11510 | Resolved an issue where questions and answers were not shown when doing an export of 'Document Answers' via Advanced Search | Advanced Search |
N/A | ACC-11236 | Resolved unexpected behaviour following the ending of a person contract during or before an absence | Person Contract |