- All categories People
Release Notes
v6.4.16 Release Notes - 4th October 2024
v6.4.15 Release Notes - 6th September 2024
V6.4.15 Roadmap Upcoming Features (subject to change) 6th September
v6.4.14 Release Notes - 9th August 2024
V6.4.14 Roadmap Upcoming Features (subject to change) 9th August
v6.4.12 Release Notes - 5th July 2024
V6.4.12 Roadmap Upcoming Features (subject to change) 5th July
v6.4.11 Release Notes - 24th May 2024
V6.4.11 Roadmap Upcoming Features (subject to change) 24th May
v6.4.10 Release Notes - 12th April 2024
v6.4.9 Release Notes - 1st March 2024
v6.4.8 Release Notes - 19th January 2024
v6.4.7 Release Notes - 24th November 2023
v6.4.6 Release Notes - 13th October 2023
v6.4.5 Release Notes - 1st September 2023
v6.4.4 Release Notes - 21st July 2023
v6.4.3 Release Notes - 9th June 2023
v6.4.2 Release Notes - 5th April 2023
v6.4.1 Release Notes - 31st March 2023
v6.4.0 Release Notes - 3rd March 2023
v6.3.3 Release Notes - 3rd February 2023
6.3.2 Release Notes - 16th December 2022
v6.3.1.1 (6.3.1.420) - 24th November 2022
v6.3.1 Release Notes - 14th November 2022
Care Cloud Warranted Environment Specification (WES) Version 1
V6.4.16 Roadmap Upcoming Features (subject to change) 4th October
V6.4.17 Roadmap Upcoming Features (subject to change)
Navigation
System Admin
Administration
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Setting up Emails
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Assigning Microsoft 365 Licences
Configure System Settings for Emails
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Booking Types
Introduction to Booking Type Class
Adding Booking Types: Booking (To Location)
Adding Booking Types: Booking (To Internal Care Activity)
Adding Booking Types: Booking (To External Care Activity)
Adding Booking Types: Booking (To Internal Non-Care Booking)
Adding Booking Types: Booking (Service User Non-Care Booking)
Booking Type Clash Actions
Linking Booking Types to Providers
Using the Provider Schedule
Introducing the Provider Schedule
Adding a Schedule Booking
Setting Occurrence Against Bookings
Validations When Creating a Schedule Booking
Managing Schedule Bookings
Using the Provider Diary
Introducing the Provider Diary
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Express Booking Criteria
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Time and Attendance
Finance
Person Contract Services
Adding a Person Contract
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Person Contract Service End Reason Rules
Person Absences
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People
About Me
Care Planning
Care Planning
Creating a Care Plan
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Recording a Person Risk Plan
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Person Search
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Configuring the Care Cloud Mobile App
Using Care Cloud Mobile App for Residential Care
Using Care Cloud Mobile App for Domiciliary Care
FAQ
Request a Help Article
Security Profiles - Record Privileges
Glossary
Care Cloud Finance API’s
FAQ - Why can't we see all Residents in the Mobile App?
FAQ - What is the timeout of the Product?
FAQ - Why am I seeing an error message in the Mobile App about option-set data not available?
FAQ - Why is the Employee Type field important when creating a System User record?
People
About Me
Care Planning
Daily Care
Adding Person Records
How to create a Person record.
eMAR for Domiciliary Care
Introduction. Care Cloud has an eMAR Module which can be used to: record the medicines that have been prescribed to a Person. set up the routine for the prescribed medicines. record the administratio…
Person Search
The Care Cloud system has a dedicated Person Search functionality to find Care Receiver records in the system. It can be accessed through the Person Search icon: The Person Search screen has a number…
Managing Existing Person Record
Existing Person records can be continuously managed in the system. It is important to keep as much information about the Care Receiver up-to-date in the system as possible - see the Adding Person Rec…
Person Tracking
Person Tracking is used for tracking a prospective Care Receiver. Navigate to Workplace > My Work > People We Support. The 'Person Tracking' page is displayed: Select the Create new record button on…
Person Specific Training
Person Specific Training(PST). Occasionally, we have a person that has very specific health and care needs that are not covered within the traditional training, but we need to ensure that the staff w…
Correspondences
Correspondences is used to record and link contact details of anyone who can be contacted in relation to a Person We Support (Care Receiver / Service User), Prospects or Referral.
Preferences
Preferences allow a provider to better match staff with supported people to provide a more person-centred experience.
Compatibility
As providers strive to be more person-centred, Care Cloud provides tools to improve matching between people they support and employees. Care Cloud utilises a series of tools - including compatibility…