Bookings With Multiple People (eg BTC2/3 - Supported Living)

mark.thompson@oneadvanced.com Updated by mark.thompson@oneadvanced.com

Introduction

Booking Types which are linked to "Booking (to internal care activity) " (BTC2) and "Booking (to external care activity) " BTC3 are now available to show in the Mobile App.

These Booking Types allow more than Person to be added to them and the Mobile Booking will be based on the location of the Provider assigned to the Booking.

There is a setting to control of this type of Booking will have Care Recorded in the App or just be used for recording visit Start and End Times which is Settings > Mobile Setting > "AllowCareRecording" - set to Ture or False. Currently this will only impact these booking types but will be extended to all Booking Types in a future release.

Using this Booking Type for Supported Living

"Booking (to external care activity) " (BTC3) is a suitable option to use for Supported Living bookings where multiple People live at a common location and only 1 booking is required in the Roster. However if the Pay for the Staff Member is different for each Person they see or if there is a need to record a Start and End time per Person then it is more suitable to use a booking per Person.

Mobile App Use

When these booking types are used they show as 1 booking in the Mobile App with the Provider Name:

On Selection the Address, a list of People at the Provider and an option to "Start Visit" will appear:

If the "AllowCareRecording" Setting is Off the user will then have a choice to "End Visit"

If the "AllowCareRecording" Setting is On then the user can click on each Person and record care as normal:

The user can decide when they have completed the Care and then End the Visit:

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